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Return Policy:
If your item arrives damaged please keep all the original packaging and contact us immediately. You may be required to present the item and packaging to your local post office. We will either exchange it or offer a full refund pending processing by the US Postal Service. After two weeks all sales are final.

Shipping:
Items usually ship within 3 weeks of cleared payment. We generally ship in the US via First Class or Parcel Post.

Shipping Rates:
$.01 to $10 = $5
$10.01
to $25 = $9
$25.01 to $50 = $12
$50.01 to $75 = $15
$75.01 and up = $17

Orders outside the US (Contact us for shipping rates to your country before you place your order) will be shipped via International Priority (a phone number is required if shipping to a Post Office Box).

Commissions:
We welcome the opportunity to create one-of-a-kind pieces. Please contact us by sending an email to the address below, expressing the details of what you would like done and how soon you wish to have it. We will evaluate your request and get back to you with an appropriate price. Retainers are necessary before we begin the process of designing your item. Items done on commission are exempt from our standard return policy.


To learn about our policies regarding returns, shipping time, and more, visit
Carnivalia's Policies

If you would like additional information or have feedback, please e-mail us at orders@carnivalia.com
or write us at:

Carnivalia
1437 N Broadway
Walnut Creek, CA 94596

Shipping Rates:
$.01 to $10 = $5
$10.01
to $25 = $9
$25.01 to $50 = $12
$50.01 to $75 = $15
$75.01 and up = $17


For orders outside the United States
please email us before purchasing through Pay Pal for correct shipping fees.

+ 8.25% sales tax for CA residents.



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